Malaysia Technical Job Info Centre

Job Descriptions:

·         Handle incoming calls using standard processes to respond to enquiry or complaints raised by customers.

·         Provide excellent support at the customer service centre and achieve first call resolutions where necessary.

·         Follow up with customers to resolve issues to ensure customer satisfactions are met.

Requirements:

• SPM, Diploma or Degree holder with minimum 1 year working experience in Customer Service/Call Centre field.
• Excellent communication skills in English and Bahasa Malaysia.
• Pleasant personality and excellent interpersonal skills.
• Have positive working attitude, enjoy assisting and communicating with customers.
• MUST be able to work on shifts, weekends, Public Holidays.
• Only open to MALAYSIAN citizens.

Kindly contact Ms. Hana at 03-2161 2121 or send your resume to hana@intelek.com.my to arrange for interview appointment.