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Malaysia Technical Job Info Centre -> Electrical Engineering -> Customer Care Consultant @ Shah Alam
Post Info TOPIC: Customer Care Consultant @ Shah Alam
INTELEK2012


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Customer Care Consultant @ Shah Alam
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DESCRIPTIONS

•Handle incoming calls professionally and provide accurate and timely information, alternatives and solutions to customers on products and services
•Follow up with customers to resolve issues to ensure customer satisfactions

      are met

•Apply proper phone etiquette to manage various customer situations
•Provide customer’s feedback to respective business partners for improvement

      and enhancement

REQUIREMENTS

•SPM / Diploma or Degree holder with at least 1 year working experience

      in customer service or related industries

•Excellent command in English and Bahasa Malaysia for written and spoken
•Ability to speak in Mandarin will be an added advantage
•Pleasant personality and excellent interpersonal skills
•Independent, self-confident and highly motivated
•MUST be able to work in rotating shift, weekends and public holidays
•Able to start immediately or with short notice is an added advantage
•Fresh graduates without working experience are encouraged to apply
•MUST be willing to work in Shah Alam

 

Interested applicants kindly contact Mr Yoong Hsu Han at 03-5542 8133 or submit your updated resume to hsuhan@intelek.com.my for immediate interview arrangement



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Malaysia Technical Job Info Centre -> Electrical Engineering -> Customer Care Consultant @ Shah Alam
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