Malaysia Technical Job Info Centre

·         Responsible for the day-to-day operations of outlet.

·         Keep a strong client base and ensure customers satisfaction.

·         Has a passion in coaching and driving team to deliver their KPI’s and leading the whole team to achieve monthly targets.

·         Responsible for competitors’ market intelligence and recommend action plans for escalation.

·         Ensure the facilities are well-maintained.

·         Continuously review feedback from customers, current processes, systems, SOP to enhance the customer experience & service delivery.

·         Timely submission of management reports.

Requirements

·         Excellent leadership, communication and managing skills.

·         Very passionate about understanding customers, knowing their needs and delivering great customer experience.

·         Somebody who enjoys working with people, outgoing, fun-loving and with a positive attitude.

·         Dynamic, energetic and team spirited.

·         Minimum SPM, STPM, Professional Certificate, Diploma or Degree in related field.

·         At least 5 year(s) of working experience managing a retail outlet or branch operation or relevant experience in similar industry.

·         Applicants must be willing to work in Johor.

 All qualified applicants’ kindly contact Ms. Kiran at 03-2161 2121 or send your resume to kiranjeet@intelek.com.my for interview appointment. Please be informed that only shortlisted applicants will be notified.