Job Descriptions: - Handle incoming calls using standard processes to respond to enquiry or complaints raised by customers. - Provide excellent support at the customer service centre and achieve first call resolutions where necessary. - Follow up with customers to resolve issues to ensure customer satisfactions are met.
Requirements: - SPM/Diploma with 5 years working experience in Call Centre field. - Degree with minimum 1 year working experience in Call Centre/Customer Service. - Excellent communication skills in English, both written & spoken. - Pleasant personality and excellent interpersonal skills. - Have positive working attitude, enjoy assisting and communicating with customers. - MUST be able to work on rotational shifts, weekends & Public Holidays. - Willing to work at Petaling Jaya/Damansara & ONLY OPEN TO MALAYSIAN CITIZENS.
Interested candidate(s) may contact Ms Hana at 03-2161 2121 or email your updated resume to hana@intelek.com.my
WALK-IN INTERVIEW SESSIONS: Monday - Friday : 9.00 am - 4.00 pm (Excluding Weekends and Public Holiday)
Intelek Talent Solutions Sdn Bhd (HQ) Suite 4.01, 4th Floor, Wisma MCA, 163, Jalan Ampang, 50450 Kuala Lumpur.
