Malaysia Technical Job Info Centre

Regional Call Centre Executive – Immediate Hiring!

Job Descriptions:
- Handle incoming calls using standard processes to respond to enquiry or complaints raised by customers.
- Provide excellent support at the customer service centre and achieve first call resolutions where necessary.
- Follow up with customers to resolve issues to ensure customer satisfactions are met.


Requirements:
- SPM, Diploma or Degree holder with minimum 1 year working experience in Customer Service/Call Centre field.
- Excellent communication skills in English and Bahasa Malaysia.
- Pleasant personality and excellent interpersonal skills.
- Have positive working attitude, enjoy assisting and communicating with customers.
- MUST be able to work on shifts, weekends, Public Holidays.
- Only open to MALAYSIAN citizens.

WALK-IN INTERVIEW SESSIONS:
Monday - Friday : 9.00 am - 4.00 pm (Excluding Weekends and Public Holiday)

Kindly bring along below documents:
1. Updated resume
2. Passport size photo - 1 copy
3. Education certificates (ALL Original & Photocopy)

Kindly contact Ms. Hana at 03-2161 2121 or send your resume to hana@intelek.com.my