Malaysia Technical Job Info Centre

  Job Descriptions:

·         Handle incoming calls using standard processes to respond to enquiry or complaints raised by customers.

·         Provide excellent support at the customer service centre and achieve first call resolutions where necessary.

·         Follow up with customers to resolve issues to ensure customer satisfactions are met.

Requirements:

• SPM, Diploma or Degree holder with minimum 1 year working experience in Customer Service/Call Centre field.
• Excellent communication skills in English, both written & spoken.
• Pleasant personality and excellent interpersonal skills.
• Have positive working attitude, enjoy assisting and communicating with customers.
• MUST be able to work on rotational shifts, weekends & Public Holidays.
• Willing to work at Damansara & only open to MALAYSIAN citizens.

WALK-IN INTERVIEW SESSIONS:
Monday - Friday : 9.00 am - 4.00 pm (Excluding Weekends and Public Holiday)

Kindly bring along below documents:

1. Updated resume
2. Passport size photo - 1 copy
3. Education certificates (ALL Original & Photocopy)

Kindly contact Ms. Hana at 03-2161 2121 / send an updated resume to hana@intelek.com.my.