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Post Info TOPIC: CUSTOMER CARE CONSULTANT (5 days work, 2 days off – rotating shift)


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CUSTOMER CARE CONSULTANT (5 days work, 2 days off – rotating shift)
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RESPONSIBILITIES:

 

•     Attend to incoming telephone enquiries and complaints from customers with utmost professionalism.

•     Keep abreast of the latest information regarding company’s products and services.

•     Ensure organization’s service level are achieved through immediate resolution of product and service inquiry or complaints.

 

REQUIREMENTS:

 

•          SPM, Diploma or Degree in any related field.

•          Minimum 1 year of experience in contact centre is an added advantage.

•          Excellent communication skills in English and Bahasa Malaysia.

•          Willing to work on rotating shifts, weekends and public holiday.

•          MUST be able to be based in Shah Alam.

 

SALARY RANGE:

 

·                     RM 1800 – RM 2000 + Language Allowance (RM500) + Shift & Transport Allowance(s) + OT + Incentive (Min RM 300 max RM 1250)

 

BENEFITS:

·                     Annual Leave - 15 days / year contract

·                     Medical Leave - 14 days / year contract

·                     Performance Incentive - Min RM300 max RM1250

·                     Language Allowance - RM500 (Mandarin)

·                     Transport Allowance - RM250

·                     Shift Allowance - RM250

·                     Maternity Leave

·                     Paternity Leave

·                     Marriage Leave

·                     Compassionate Leave

·                     Disaster Leave

·                     Medical Claim

·                     Hospitalization & Insurance coverage

·                     Mobile line subsidy (RM 300) & etc

WALK-IN INTERVIEW SESSIONS ON:

1.    Thursday, 24th November 2016       : 9.00 am – 4.00 pm

2.    Friday, 25th November 2016              : 9.00 am – 4.00 pm

Interested applicants, kindly contact Ms Syarmila at 03-2161 2121 or drop your updated resume to syarmila@intelek.com.my

All qualified candidates are requested to register online at www.intelek.com.my and to walk-in at the below address.

 

Intelek Talent Solutions Sdn Bhd

Suite 4.01, 4th Floor

Wisma MCA, 163

Jalan Ampang

50450 Kuala Lumpur

Tel: 03-2161 2121

 

Kindly bring along below documents on the interview day:

1. Updated resume



__________________
Intelek
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